Our US-based backup engineers are available to help respond to level II issues that need escalation from your technical team. They can represent NovaStor or wear your hat. NovaStor will provide you with a data protection expert to field questions on client calls. Schedule time with a backup expert to outline your requirements and evaluate whether the steps you’ve taken will meet your strict industry regulations. Our backup expert runs you through a checklist to verify that you’ve covered the major points of security against modern malware threats. Have a backup expert review your current backup strategy to help minimize risk and recommend potential improvements in security, compliance, speed, reliability and efficiency. If you have any doubt how to retrieve data in the event of a disaster or even to recover a lost or deleted file, our backup experts are on hand to assist and help you quickly retrieve data from backups and get back to business. They ask questions about your requirements and then help install the product, set up initial backup jobs, run a test restore and share best practices, tips and tricks to protecting and maintaining your critical data.

One of our backup experts will work with you through remote tools to make certain that your installation is set up properly. If you would like to meet with one of our data protection experts, choose a time that works for you using the scheduler on the right.Ĭomplimentary services for our valued customers: The one thing that your business does not need at this point in time is further risk or complication. Businesses have delayed or have frozen decision making, but their expectations regarding your service are still high. We know that this is an extremely busy and challenging time for IT professionals and service providers. Both outcomes could unfortunately carry devastating and lasting effects. Whether this Work-From-Home order will last a week or carry on into the summer is currently a hotly debated battle weighing the economy against the well-being of the entire population. With the ongoing uncertainty around COVID-19, companies are being asked to work remotely and endpoint data protection has never been more critical.

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